Your Bus Journey interim results

27 September 2023

A new report published by Transport Focus provides interim results from the new ‘Your Bus Journey’ survey. The results give a snapshot of bus passengers satisfaction of their bus journey, bus driver, and value for money of the fare.

The mid-year results show encouraging results overall, but with satisfaction varying widely across the country. At the halfway point the survey has gathered passenger feedback on more than 14,000 journeys in England and is being used as a key metric by many local transport authorities to monitor and evaluate their Bus Service Improvement Plans.