TransPennine Express’ proposed changes to ticket offices: Transport Focus response

31 October 2023

Transport Focus has responded to the proposed changes to TransPennine Express ticket offices.

We have published our assessment of all of the individual stations and overall proposals and correspondence with the operator during the consultation process.

Accessible versions of these documents are available for download.

TransPennine Express’ proposed changes to ticket offices - Transport Focus response

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TransPennine Express - Transport Focus clarification letter - 6 September 2023

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TransPennine Express - Transport Focus clarification letter - 6 September 2023 Large Print

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TransPennine Express - Transport Focus clarification letter - 6 September 2023 Plain Text

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TransPennine Express response letter - 27 September 2023

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TransPennine Express’ proposed changes to ticket offices: Transport Focus response

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