Motorway Services User Survey 2023

05 October 2023

Transport Focus carried out a large-scale survey on the experience of visitors to 120 of Great Britain’s motorway services.

In the survey Transport Focus spoke to 30,000 visitors about their views on the toilets, staff, value of the food and drink, electric vehicle charging and the impact their visit has on drivers’ mood.

Click the link below to download the report.

Motorway Services User Survey 2023 - summary report
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Motorway Services User Survey 2023 research agency report
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